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Insurance Company

PCH Mutual

Camie Poplawski

550 South Hope Street, Suite 800, Los Angeles, CA 90071
Phone: 1-800-673-2558
Email: pcalic@tangramins.com
URL: https://pchmutual.com/, https://pcalic.com

Tangram Insurance Services

Camie Poplawski

550 South Hope Street, Suite 800, Los Angeles, CA 90071
Phone: 1-800-673-2558
Email: pcalic@tangramins.com
URL: https://pcalic.com/

CNA

Scott R. Lindquist

151 North Franklin Street, Chicago, IL 60606
Phone: 877-262-2727 (claims reporting) (trustrti.com)
Email: CNA_help@cna.com
URL: https://www.cna.com/

Chubb

Diane Doherty

550 Madison Avenue, New York, NY 10022
Phone: 6462657634 – Diane.Doherty
Phone: 18007772131 – Customer service
Email: Diane.Doherty@chubb.com 2127037120 , GlobalVendorManagement@chubb.com
URL: https://pcalic.com/

Liberty Mutual (Ironshore)

Richard Angevine

175 Berkeley Street, Boston, MA 02116
Phone: 860-408-7888
Office: 617-574-6638 – Richard Angevine Liberty Mutual Corporate Headquarters (main line)
617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
Home office operator: 8605475000
Email: richard.angevine@libertymutual.com
URL: https://business.libertymutual.com/ironshore/

The Hartford

Eric Snider

One Hartford Plaza, Hartford, CT 06155
Phone: 860-547-3255
Claims: 1‑800‑243‑5860
Home office operator: 8605475000
Email: eric.snider@thehartford.com
URL: https://www.thehartford.com/

Travelers

Nicholas Seminara

485 Lexington Avenue, New York, NY 10017
Phone: 1-800-238-6225
Email: via Travelers contact page
URL: https://www.travelers.com

American International Group, Inc. — “AIG.”

Conor Murray

1271 Avenue of the Americas, New York, NY 10020
Phone: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
Email: conor.murray@aig.com
URL: https://pcalic.com/

Zurich NA

Keith Daly

1299 Zurich Way, Schaumburg, IL 60196
Phone: 847‑413‑5018 -Claims Vendor Management Group
Email: us.claims@zurichna.com
URL: https://www.zurichna.com/

Markel

Jamie Carsey

4521 Highwoods Parkway, Glen Allen, VA 23060
Phone: 1‑800‑362‑7535
Email: jamie.carsey@markel.com
URL: https://www.markel.com/

AmTrust

Andrew Morgan

59 Maiden Lane, 6th Floor, New York, NY 10038
Phone: 877-528-7878 / 888-239-3909
Email: Andrew.Morgan@amtrustgroup.com
URL: https://www.amtrustfinancial.com/

Berkshire Hathaway Specialty Insurance (BHSI)

David Crowe

181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
Phone: 617-936-2900
Claims: +1‑617‑936‑2906
Email: david.crowe@bhspecialty.com
(Head of Global Claims) courtney.koch@bhspecialty.com
(SVP, Healthcare & Casualty Claims)
rob.romeo@bhspecialty.com
(Head of Claims, North America)
george.marr@bhspecialty.com
(Head of Specialty Programs Claims)
URL: https://www.bhspecialty.com/

Mutual of Omaha

Maureen Griffin

3300 Mutual of Omaha Plaza, Omaha, NE 68175
Phone: 800-896-5988 / long-term-care contact
Phone: 402‑351‑7600 – General corporate line
Email: SourcingTeam@mutualofomaha.com
URL: https://www.mutualofomaha.com/long-term-care-insurance

Genworth

Jeffrey Messenger, Kaitlyn Scarr

6620 West Broad Street, Richmond, VA 23230
Phone: 800‑456‑7766 — Long Term Care claims general customer service line
Email: ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address).
Genworth
For invoices: GenworthInvoices@Genworth.com
(vendor invoice email) Genworth
For supplier setup or changes: Genworth.VendorSetups@genworth.com
(ask about vendor panel status and documentation)
URL: https://www.genworth.com/

Nationwide

Clayton Henderson

One Nationwide Plaza, Columbus, OH 43215
Phone: 1-877-669-6877
Email: NWHelp@nationwide.com, Supplier@nationwide.com
URL: https://www.nationwide.com/

Arthur J. Gallagher & Co.

Lauren King

2850 Golf Road, Rolling Meadows, IL 60008
Phone: 1 630‑773‑3800 / 1 630-285-4012
Email: Each clients has their own email address
URL: https://www.ajg.com/

Alliant Insurance Services (Broker)

Tim Walter

181 West Madison Street, 33rd Floor, Chicago, IL 60602
Phone: (619) 238-1828
General Main Phone: 949‑260‑5000 (Alliant main number)
Email: tim.walter@amwins.com
URL: https://www.amwins.com/

Arch Insurance (Carrier)

Robert Ellis – EVP, Healthcare

195 Broadway, New York, NY 10007
Phone: 1 214 438 4031
Email: rellis@archinsurance.com
URL: https://www.archinsurance.com/

Axis Specialty / MGA Programs

Megan Watt

121 Seaport Boulevard, Boston, MA 02210
Phone: (866) 259‑5435
Email: megan.watt@axiscapital.com
URL: https://www.axismga.com/

Bankers Life

Lauren King

111 East Wacker Drive, Suite 2100, Chicago, IL 60601
Phone: 1‑800-773-4760
Email: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
URL: https://www.bankerslife.com/

Cincinnati Insurance Co.

Marc J. Schambow

6200 South Gilmore Road, Fairfield, OH 45014
Phone: (513) 870‑2000
Email: (executive contact);
General corporate email: cfc_corporate@cinfin.com
URL: https://www.cinfin.com/

Crum & Forster (C&F)

Julie Kelpien

305 Madison Avenue, New York, NY 10165
Phone: 480-448-2674
General phone: 800‑227‑3745 (Corporate/general inquiries)
Email: Julie.Kelpien@cfins.com
URL: https://www.cfins.com/

The Doctors Company

Randall Turner

185 Greenwood Road, Napa, CA 94558
Phone: 1-800-421-2368
URL: https://www.thedoctors.com/

Great American Insurance Group

Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA

301 East Fourth Street, Cincinnati, OH 45202
Phone: 513‑287‑8155 (Office) / 800‑254‑5482
Email: khammersmith@gaig.com
URL: https://www.greatamericaninsurancegroup.com/

Hanover Insurance Group

David J. Lovely

440 Lincoln Street, Worcester, MA 01653
Phone: 1-800-628-0250
Email: dlovely@hanover.com
URL: https://www.hanover.com/

Hiscox USA / MGA Programs

Alexandra Furth

19 West 44th Street, Suite 800, New York, NY 10036
Phone: 1-888-202-3007
Email: alexandra.furth@hiscox.com
URL: https://www.hiscox.com/

Hudson Insurance Group

Chris Tirro

100 William Street, New York, NY 10038
Phone: 1 212-978-2800
Email: HealthcareClaimsReporting@hudsoninsgroup.com
URL: https://www.hudsoninsgroup.com/

Intact Insurance Specialty Solutions (OneBeacon)

Karli Moore

605 Highway 169 North, Suite 900, Minneapolis, MN 55441
Phone: 1‑877‑248‑3455 / 7813329280
URL: https://intactspecialty.com/

Irwin Siegel Agency (MGA/Broker)

Robin Houck

100 Franklin Street, Suite 300, Worcester, MA 01608
Phone: 1-800-622-8272
Email: robin.houck@siegelagency.com
URL: https://www.siegelagency.com/

John Hancock

Susan P. Roberts

601 Congress Street, Boston, MA 02210
Phone: 1-800-233-1449
Email: Sroberts@jhancock.com
URL: https://www.johnhancock.com/

Prime Insurance Company

Rick J. Lindsey

8722 South Harrison Street, Sandy, UT 84070
Phone: 1-800-257-5590
Email: cda@xinsurance.com
URL: https://www.thedoctors.com/

ProAssurance

Steve Dapkus

100 Brookwood Place, Birmingham, AL 35209
Phone: 1-800-282-6242
Headquarters phone: 205‑877‑4400
Email: Submissions@ProAssurance.com
URL: https://proassurance.com/senior-care

Redwood / RRG Programs

Jody Bagwell

131 Oliver Street, Suite 600, Boston, MA 02110
Phone: (919) 462-9730 x64712
Email: info@redwoodrrg.com, jbagwell@redwoodsgroup.com
URL: https://www.redwoodrrg.com/

RLI Insurance Company

Bob Handzel

9025 North Lindbergh Drive, Peoria, IL 61615
Phone: 1-800-331-4929
Email: Bob.Handzel@rlicorp.com
URL: https://www.rlicorp.com/

Selective Insurance

Paul Kush

40 Wantage Avenue, Branchville, NJ 07890
Phone: 1-877-744-3125 / 9739481523 -HR
Email: Paul.Kush@selective.com
URL: https://www.selective.com/

Tokio Marine HCC

Stefano S. Minale

13403 Northwest Freeway, Houston, TX 77040
Phone: (925) 305-2115
Email: liabilityclaims@tmhcc.com
URL: https://www.tmhcc.com/

Allstate (via Encompass or National General)

Mike Fiato

2775 Sanders Road, Northbrook, IL 60062
Phone: 1 847‑402‑5000
Email: mikefiato@gmail.com ,mfiato@allstate.ca
URL: https://www.allstate.com/commercial-insurance

AssuredPartners (Broker/Consultant)

Stephanie Spencer

901 Westchester Avenue, Suite 300, White Plains, NY 10604
Phone: 1 407‑804‑5222
Email: Stephanie.Spencer@assuredpartners.com
URL: https://www.assuredpartners.com/

Captive Programs (RRG)

Victoria Fimea

Address varies by program (entity-specific)
Phone: (602) 364‑4490, 6023640267
Email: info@captiverisk.com
URL: https://www.captiverisk.com/

Gallagher Healthcare (Broker)

Bill Bower

2850 Golf Road, Rolling Meadows, IL 60008
Phone: 713‑935‑8800
Email: bill_bower@gbtpa.com
URL: https://www.ajg.com/

Glatfelter Healthcare Products (MGA/Broker)

John Watkins

100 Highland Drive, Suite 300, Chalfont, PA 18914
Phone: 1-800-233-1957
Email: info@glatfelterbrokerage.com
URL: https://www.thedoctors.com/

HUB International (Broker)

Jason Jackovich

150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
Phone: 1 630‑347‑9133
Email: jason.jackovich@hubinternational.com
URL: https://www.hubinternational.com/

MiniCo Insurance Agency

Vince Terlaje

6860 North Dallas Parkway, Suite 200, Plano, TX 75024
Phone: 1-425-486-1011
Email: arf@minico.com
URL: https://www.minico.com/

Novatae Risk Group (MGA – Allied Program)

Steven Benedict

30 South Wacker Drive, Suite 900, Chicago, IL 60606
Phone: 1-888-810-2770
Email: info@novatae.com
URL: https://novatae.com/

VGM Insurance Services (MGA/Broker)

Jamie Schmitz

1111 West San Marnan Drive, Waterloo, IA 50701
Phone: 1-855-339-6017
Email: claims@vgminsurance.com
URL: https://www.vgminsurance.com/

OH (Nationwide)

Sherri Sheidler

One Nationwide Plaza, Columbus, OH 43215
Phone: 1‑888‑275‑7992
Email: MLSReportALoss@nationwide.com
URL: https://www.nationwide.com/business/insurance/industries/types/senior-living

Allied World Insurance

General Info

199 Water Street, New York, NY 10038
Phone: +1 857-288-6000
Email: info@awac.com
URL: https://awac.com

Allied World Insurance

Walter Chaname

199 Water Street, New York, NY 10038
Phone: +1 786-362-8000
Email: walter.chaname@alliedworldre.com
URL: https://awac.com

TransRe (Reinsurance)

Beth Levene

550 Madison Avenue, New York, NY 10022
Phone: 1 212‑365‑2200
Email: info@transre.com
URL: https://www.transre.com/

Berkley Healthcare

Lindsey Becker

475 Steamboat Road, Greenwich, CT 06830
Phone: 978-969-6199 / 314‑523‑3652
Email: lbecker@berkleyhealthcare.com
URL: https://www.berkleyhealthcare.com/

AmWINS (Program / MGA)

Tim Walter

1221 Broadway, Suite 1000, Nashville, TN 37203
Phone: (312) 601-9254 / 1 704-749-2700
Email: tim.walter@amwins.com
URL: https://www.amwins.com/

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